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Let's get your questions answered.

Our Night Guards

Which night guard should I choose?

Are your night guards really the same as what I get from the dentist?

What are your night guards made of?

Should I choose the upper teeth or lower teeth?

How long do your night guards last?

Are you able to do a special order for me if I need additional customization?

What if I order one type but realize I prefer another afterwards?

What's the difference between the Hard and the Retainer?

The Process

How does it all work?

How can you offer the same night guards as the dentist for so much cheaper?

How long does it take to get my night guard or retainer?

Do you offer a discount if I buy more than one night guard?

I'm a returning customer, how do I reorder?

Taking Your Impression

Do you have instructions for how to take my impression?

What are some tips for taking my impression?

I think I messed up on taking my impression - what do I do now?

Ordering, Shipping, and Returns

What's your return policy?

Do you charge for shipping? What about tax?

Do you accept HSA or FSA? What about insurance?

I have an existing impression - can I send it in for you to use?

Do you ship to Canada?

I Received My Night Guard

Why doesn't the night guard cover my whole teeth?

My night guard feels pretty tight, is this normal?

My night guard doesn't seem to fit properly.

I realize I don't actually like this type I ordered. Is there anything I can do?

How do I clean and care for my night guard?

My night guard's awesome, I want to order another one!

Our Philosophy and Guarantees

What kind of guarantees do you offer?

How are you different from others offering something similar?